1) Who we are & how to contact us

• Company: Engidata (Pty) Ltd
• Registered office: [Company Address, City, Country]
• Email: privacy@engidata.co
• Phone: [+XXX XXX XXX]

2) What this policy covers (scope)

This policy applies to personal information we process when:

• You browse our Site
• You submit a contact/support request or request a demo/quotation
• You subscribe to newsletters/updates
• You apply for a job with us
• You access a client/partner portal we host for you

If we provide services to your organisation, a separate agreement may apply.

3) Information we collect

Information you provide

• Contact details (name, email, phone, company, job title)
• Messages & forms (enquiries, support tickets)
• Account/portal data (credentials, roles, audit logs)
• Recruitment data (CV, portfolio, interview notes)
• Marketing preferences & consents

Information collected automatically

• Usage data (pages viewed, links clicked, time on page)
• Device/tech data (IP, browser, OS, screen)
• Cookies & similar technologies

Information from third parties

Referral sources, partners, public professional profiles, and—where permitted—background checks for recruitment.

We do not intentionally collect sensitive categories via the Site.

4) Why we use your information (purposes & legal bases)

• Provide & operate the Site/portals/services
• Respond to enquiries and support
• Improve security and user experience
• Send updates/marketing with opt-in/opt-out
• Recruitment
• Comply with legal obligations and enforce terms

5) Cookies & analytics

We use necessary, analytics, and preference cookies. Manage via your browser and our Cookie Banner/Manager.

6) Who we share information with

• Service providers/processors (hosting, analytics, email, ATS)
• Professional advisers
• Authorities where required by law
• Business transfers (merger/acquisition)

We do not sell personal information.

7) International transfers

Where data is transferred cross-border, we use appropriate safeguards (e.g., standard contractual clauses).

8) Data retention

• Enquiries/support: up to 24 months after last interaction
• Marketing: until unsubscribe or 24 months of inactivity
• Portal/account logs: per contract or 12–36 months
• Recruitment: usually 12–24 months

9) Security

We implement access controls, encryption in transit, monitoring, backups, and vendor due diligence. No method is 100% secure.

10) Your choices & rights

• Access, correct, delete (erasure)
• Restrict/object to processing
• Data portability
• Withdraw consent; opt out of marketing

Contact: privacy@engidata.co

11) Children’s privacy

Not intended for children under 16.

12) Third-party links

We aren’t responsible for third-party privacy practices.

13) Changes to this policy

We may update this policy; the “Last updated” date shows the latest version.

14) How to reach us